Information for Medicare beneficiaries enrolled in a Medicare Advantage plan is available in our Medicare Advantage resources guide.

Providers may email us with questions about clinical guidelines. Members requesting details about a request should contact Customer Service using the phone number on the back of their insurance card.

Requests to consider additional published clinical literature or evidence can be submitted using our Guideline Feedback form.

You can access Provider Connections, our news blog for prior authorization staff, for updates and guidance.